Frequently Asked Questions (FAQs)
Please read our FAQ before sending us a message.
All the orders that you place on Cool Gadgets are eligible for free shipping.
Orders are shipped from US so no duties are applicable if you are ordering from United States.
You don’t have to worry about the customs in your country as well if you are ordering from outside the US as the duties are charged on the shipper’s side.
Our secure checkout enables you to pay securely via your debit/credit card.
The website is secured with SSL certificate.
Orders can take up to 21 business days to be shipped. Normally, the items are shipped much earlier than that.
If you are ordering multiple items, you might receive them in separate shipments.
Tracking number will be provided to you via email as soon as the order is shipped.
Cool Gadgets website is protected by SSL certificate and our modern secure checkout process ensures complete safety for the customer.
Once the order is placed, it goes into processing and as soon as the order is shipped, we email you the tracking number.
Yes, our customers are provided with an invoice for the order.